Getting into an accident is a jarring experience, no matter what the specifics of the situation might be. It can be even worse, though, if you have been in a collision that was obviously caused by the negligence of another driver. Regardless of who was at fault, there are certain principles you should adhere to when it comes to interacting with the other driver--or drivers--involved in an accident.
According to the Louisiana Department of Transportation and Development, there are upwards of 3,000 accidents in the state that cause injury in a given month. Keep the following tips in mind in order to de-escalate the situation and communicate effectively.
Be calm and collected
Immediately following a collision, it is natural that tensions would be high and there will likely be animosity between the drivers involved. Somebody is likely at fault, and this can trigger some heated emotions. Nonetheless, it is imperative that you remain calm and collected when you interact with the other people who were involved. Getting upset will typically only make the situation worse than it already is.
Get information from them
It is important to maintain a cool demeanor because you ultimately need to get information from the other driver(s). Generally, you should try to get as much information as possible. Find out whether they are insured, who their insurer is and what their policy number is. Be polite as you request this information.
Do not place blame
Most importantly, do not place blame or try to argue with the other driver. Even if the other driver was clearly to blame for the collision, telling him or her so will likely not accomplish anything. Avoid making any editorial remarks towards the other people involved and focus instead on documenting the scene of the collision and getting the information you need.